Company Policy for Toyota Sienna
To book a tour a credit card must be on file . A phone call is best to provide credit card information and no charges are made until the end of the tour. There is a six hour minimum to tour with additional time at the same rate in 30 minute increments. Hourly rates are $65/hr with credit card and $60/hr with cash. An additional 3% processing fee is charged with a credit card. Multiple cards may be used with no additional charge. There is no distance fee for a tour that begins in Napa or Sonoma Valleys. Distant parts of Sonoma County, in Healdsburg, Russian River or Alexander Valleys, are up to an additional hour travel charge or distance fee. Gratuity is greatly appreciated but left to your discretion. It may be given in cash or credit card.
Three To four wineries visited is a typical touring day. I can help with your itinerary or gladly follow and safely drive your own. Tasting fees are the responsibility of the client and average $40-$50 per person. A well planned day emphasizes moderate tasting fees with an opportunity to waive tasting fees with purchase or joining wine clubs. I have personal relationships with many such wineries. Picnicking at wineries is not always available and if so by appointment only, especially in Napa County. A well planned day takes this into account, taking advantage of accommodating wineries along with nearby delis or restaurants and making sure to budget time and distance accordingly. Lots of bottled water is provided gratis in my vehicle along with a picnic basket with linen tablecloths, napkins, plastic China and breadboard. Snacking and eating is permissible in the vehicle as we drive.
There is a 72 hour cancellation policy. Tours cancelled within 72 hours of the starting day and time will be charged 50% of the minimum tour or $180.00. 24 hours notice is necessary to change starting time, location of pickup or drop-off and the winery itinerary. Changes are subject to the limitations of your driver and or winery limitations. To cancel please call 707-363-7373.